Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

Shipping and delivery dates are estimated for you based on the availability of your items and the shipping options you choose.  Please also note that shipping rates for many items are based on weight and the shipping dimensions of the product. In the case of multiple items, the cost is estimated on the total size/weight of the shipment. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We sometimes also have issues with availability of shipping options to your location. If you believe that you qualify to order from this store, but no shipping options exist please contact us at support@thescopelife.com to inquire about your specific case. We apologize for any inconvenience this may cause

Warranty

Seller warrants that all goods furnished, or services performed pursuant to this Order shall conform to applicable specifications and drawings mutually agreed upon in writing and shall be free from defects in material and workmanship under normal use and service for twelve (12) months from delivery to Buyer. Seller’s sole obligation, and Buyer’s exclusive remedy, under this warranty is for Seller, at Seller’s option, to repair or replace or refund the purchase price of the goods or re-perform the services for any part of the goods and/or services which fail to meet the foregoing warranty. Upon written agreement by Seller and at Seller’s option, Buyer shall return nonconforming goods within the 12-month warranty period to Seller’s facility together with a written explanation of any claimed failure. If defective articles are replaced by Seller pursuant to this provision hereunder, the warranty terms as defined herein will be renewed for such replacement articles. The provisions of this warranty shall not apply to products (i) used for purposes for which they are not designated or intended; (ii) which have been repaired or altered without Seller’s prior written consent; (iii) which have been subjected to misuse, negligence, accident or improper maintenance or installation; or (iv) which, based on Seller’s examination, do not disclose to Seller’s satisfaction nonconformance to the warranty. No other warranties, express or implied, are made with respect to the products including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose.